Stop Sending After Reply

Product Support
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1

Hi

I launched some Drip Campaigns Using MAutic

First Email - Today

First Follow up after 3 days

Second Follow up After 3 Days

And So on ,

My Question is There is any way to Stop Sending Follow up automatically to anyone reply to my first or any other follow up

means if he replies he will not Get any Other Follow

There is any way to do that automatically !?

thank you

2

Hi,

So, lets assume that you created an Action to send an email to a segment, then you should add a Decision where the trigger is ‘Opens email’ or ‘Clicks email’ or ‘Replies to email’ and if that decision is fulfilled, you should add an Action ‘Change campaigns’ and under ‘Remove contacts from’, you should select ‘This campaign’.

Regards,
Nikola