Hey ‘Steve’, sorry about that Jeff :=], had been a long day digging into multiple areas of information, was getting a tad ‘fuzzzy’…
RE the stack, Bitnami on Amazon Lightsail LAMP
Apache 2.4.25
MySQL 5.6.35
PHP 7.0.27
Running on Ubuntu 14.04
The company mapping for me has been horrendous, blank records, multiple records, NO linkage to the contact record, pretty much unusable. I’ve turned off the company mapping for now and am hoping I’ll find a resolution on the Mautic GitHub site.
I’m currently looking at this plugin to see if it can cure our ills
https://www.sugaroutfitters.com/addons/mautic-sugarcrm-integrator
HOWEVER it does NOT currently work with Mautic 2.12.1, ain’t it the way???. I am in conversation with the developers, they say timeline is next week for a release that will work with that version of Mautic and Sugar 6.x (the SuiteCRM base) I have asked them if the module will map the Company fields correctly and create the link between the contact/company in Mautic, am waiting on a reply and will post back here for you if you are interested.
I ran a bulk update with JUST the Contacts module to start with, and as reported earlier, worked a treat. Then decided to select 100 Companies and do the same, result? 100 BLANK company records in Mautic - NO MAPPING WHATSOEVER, which just doesn’t sound right. I could imagine a couple of fields NOT mapping but the entire record sounds more like a problem I may have introduced/with my setup than a problem with the software…
Just had another look at CRON job you say is erroring out for you, does your CRON have quotes around Sugarcrm e.g.
mautic:integration:fetchleads --integration=“Sugarcrm” --fetch-all
The quotes around Sugarcrm are required, didn’t see any on yours :-] get lucky!!!
I think you’ll be fine with a NEW installation (apart from the Company thing), my installation had/has records that are a few years old and it says in the Mautic documentation, the greatest time-interval setting is/was 29 days (though I’ve read in other places you can specify greater)
Once again, apols about the Steve thing, couple more commenters, ghost or otherwise would be appreciated though :=]