Tracking of a user only w/ link tracking?

Hi there

I turned off link tracking in Mautic (as I heard that is bad).

Is it true, that a) if a new user is sent an email (with the pixel) and then b) manually visits a website [with tracking code (for Mautic)] the site tracking doesn’t work? An experienced Mautic user told me site tracking only works

  • when there is a link sent in the email that people click on that takes them to the website
  • because a cookie is created during the visit

This is very surprising to me. Please advise!