update to 1.4 doesn't work

Product Support
1

Hi guys,



I’ve tried to update from 1.3.1 to 1.4 and it stays hours on “Extracting Package In Progress”

I’v looked on the error log and I have this

[18-May-2016 14:23:09 UTC] PHP Fatal error: Class ‘ZipArchive’ not found in /app/bundles/CoreBundle/Controller/AjaxController.php on line 408



Thank you for the help

2

Hi guys,

I’ve tried to update from 1.3.1 to 1.4 and it stays hours on “Extracting Package In Progress”
I’v looked on the error log and I have this
[18-May-2016 14:23:09 UTC] PHP Fatal error: Class ‘ZipArchive’ not found in /app/bundles/CoreBundle/Controller/AjaxController.php on line 408

Thank you for the help

3

Thank you, yes it was that.
I’ve successfully updated to 1.4 but I have an error (Uh oh! I think I broke it. If I do it again, please report me to the system administrator! 500 Internal Server Error) when I try to access the plugins menu.

I also had an error accessing the System Info menu :
[19-May-2016 00:04:27 UTC] PHP Fatal error: Call to undefined function MauticConfigBundleModelmb_strlen() in /home/xxxx/mautic/app/bundles/ConfigBundle/Model/SysinfoModel.php on line 138

I found that the mbstring extension for PHP was not installed, I’m trying to install it now.
Is there a place where I can found a complete list of the extensions and minimal configuration to run Mautic ?

Thank you for the help,