Does anyone know how I could use the form fields captured in a form inside an email inside a campaign.
Example:
Form 1 is filled out. Not all fields are being mapped to a custom field as simply not needed.
Campaign is setup to begin with Form Submission.
Condition 1. Direct form results to User1 based on criteria inside the form (this is possible inside the campaign)
Send form results to User 1. I am stuck here, have tried calling the details inside an internal mail
Name: {formfield=f_name}
Email Address: {formfield=email_address}
Contact Reason: {formfield=contact_reason}
Message: {formfield=f_message}
Unfortunately not working.
I know if I go and map these fields to custom fields I will be able to use them inside the campaign and achieve what I want, however would like to know if I am missing something here on implementing in the most efficient way.
Thanks