Mautic Community Forums

V3.0.1, Zapier API 404 URL not found /api/contacts

New install and trying to get Zapier to connect.

API is enabled, HTTP Basic Auth is enabled.

Looking at the file structure via FTP shows no “/api/” folder present. Is this normal?

Error from Zapier

We hit an error adding your new account
authentication failed: Requested URL not found: /api/contacts?limit=1&minimal=1

Make sure you click “Allow” or “Accept” on the permission popup
Double check your Account has the correct permissions
Check out our help docs for more information


Access Logs From Web Server

18.209.167.90 - REDACTED [03/Jul/2020:02:20:26 +0000] “GET /api/contacts?limit=1&minimal=1 HTTP/1.1” 404 139 “-” “Zapier” “-”
54.242.236.162 - REDACTED [03/Jul/2020:02:20:24 +0000] “GET /api/contacts?limit=1&minimal=1 HTTP/1.1” 404 139 “-” “Zapier” “-”
18.234.150.196 - REDACTED [03/Jul/2020:02:19:14 +0000] “GET /api/contacts?limit=1&minimal=1 HTTP/1.1” 404 139 “-” “Zapier” “-”


Try clear cache var/cache/prod/
API folder not exist, there is routing.

That fixed it.

There should be a clear cache function in the UI.

1 Like