WP Mautic Form Integrator Plugin

Product Support
1

Hi there,



We installed the WP Mautic Form Integrator plugin and set it up as described here.



We are then facing an error that says this:



Fatal error: Uncaught exception ‘MauticExceptionIncorrectParametersReturnedException’ with message ‘Incorrect access token parameters returned: ???’ in /home/truedoor/public_html/wp-content/plugins/wp-mautic-form-integrator/lib/Auth/OAuth.php:505 Stack trace: #0 /home/truedoor/public_html/wp-content/plugins/wp-mautic-form-integrator/lib/Auth/OAuth.php(408): MauticAuthOAuth->requestToken() #1 /home/truedoor/public_html/wp-content/plugins/wp-mautic-form-integrator/wp-mautic-form-integrator.php(368): MauticAuthOAuth->validateAccessToken() #2 /home/truedoor/public_html/wp-content/plugins/wp-mautic-form-integrator/wp-mautic-form-integrator.php(462): haw_mautic_integration_get_forms_from_server(‘haw-mautic-inte…’) #3 [internal function]: haw_mautic_integration_add_new(’’) #4 /home/truedoor/public_html/wp-includes/plugin.php(525): call_user_func_array(‘haw_mautic_inte…’, Array) #5 /home/truedoor/public_html/wp-admin/admin.php(236): do_action(‘wp-mautic-form-…’) #6 {main} thrown in /home/truedoor/public_html/wp-content/plugins/wp-mautic-form-integrator/lib/Auth/OAuth.php on line 505



Has anyone used this plugin? And if so, is this something due to Mautic API credentials setup or something coming from the plugin please?

2

Hi there,

We installed the WP Mautic Form Integrator plugin and set it up as described here.

We are then facing an error that says this:

Fatal error: Uncaught exception ‘MauticExceptionIncorrectParametersReturnedException’ with message ‘Incorrect access token parameters returned: ???’ in /home/truedoor/public_html/wp-content/plugins/wp-mautic-form-integrator/lib/Auth/OAuth.php:505 Stack trace: #0 /home/truedoor/public_html/wp-content/plugins/wp-mautic-form-integrator/lib/Auth/OAuth.php(408): MauticAuthOAuth->requestToken() #1 /home/truedoor/public_html/wp-content/plugins/wp-mautic-form-integrator/wp-mautic-form-integrator.php(368): MauticAuthOAuth->validateAccessToken() #2 /home/truedoor/public_html/wp-content/plugins/wp-mautic-form-integrator/wp-mautic-form-integrator.php(462): haw_mautic_integration_get_forms_from_server(‘haw-mautic-inte…’) #3 [internal function]: haw_mautic_integration_add_new(’’) #4 /home/truedoor/public_html/wp-includes/plugin.php(525): call_user_func_array(‘haw_mautic_inte…’, Array) #5 /home/truedoor/public_html/wp-admin/admin.php(236): do_action(‘wp-mautic-form-…’) #6 {main} thrown in /home/truedoor/public_html/wp-content/plugins/wp-mautic-form-integrator/lib/Auth/OAuth.php on line 505

Has anyone used this plugin? And if so, is this something due to Mautic API credentials setup or something coming from the plugin please?

3

I get a fatal error when we try to activate the plugin - no response from support.

4

I wouldn’t work with this plugin in production right now - it’s no point to push form submissions through if the contact is not subsequently merged with the anonymous contact, which is the case with the WP Mautic Forms plugin. Unless you’re experienced enough to modify the plugin yourself and figure out how to send cookie information inside of the plugin. Apparently, that feature is available, but judging by how there is no documentation, it’s probably only available for one very specific instance that Mautic devs came up with.