Mautic Community Forums

Bounces not seen in email stats

After sending an e-mail, the contacts that bounced are set to ‘do not contact’, but in the overview of the email stats (in the e-mail view), the bounces are not counted. Anyone has occured this problem?

@jonas have you created segment for that ?

Yes and the contacts are uploaded in this segment.
But in the reports and email statistiscs, they aren’t shown.