Mautic Community Forums

Campaign Help: Want to send an email if contact doesn't open first email

Hello All,

I’m not clear on how to build my campaign to send a second or third email when the contact doesn’t open the first email.



So, scenario is … I send an email, then if after 3 days the contact doesn’t open the email … I want my campaign to send another email … if not opened after 3 days … my campaign will send a last email.



Can someone help me understand how to do that?

Best,

Mitch

Hello All,
I’m not clear on how to build my campaign to send a second or third email when the contact doesn’t open the first email.

So, scenario is … I send an email, then if after 3 days the contact doesn’t open the email … I want my campaign to send another email … if not opened after 3 days … my campaign will send a last email.

Can someone help me understand how to do that?
Best,
Mitch