Campaign Help: Want to send an email if contact doesn't open first email

General Discussion
1

Hello All,

I’m not clear on how to build my campaign to send a second or third email when the contact doesn’t open the first email.



So, scenario is … I send an email, then if after 3 days the contact doesn’t open the email … I want my campaign to send another email … if not opened after 3 days … my campaign will send a last email.



Can someone help me understand how to do that?

Best,

Mitch

2

Hello All,
I’m not clear on how to build my campaign to send a second or third email when the contact doesn’t open the first email.

So, scenario is … I send an email, then if after 3 days the contact doesn’t open the email … I want my campaign to send another email … if not opened after 3 days … my campaign will send a last email.

Can someone help me understand how to do that?
Best,
Mitch

3

You can use an action of “opens email” after the “send email” node and then you can add another “send email” linked to the green “plus” node at the bottom of the “opens email” node. Like this:

image