when I ask Mautic to send emails only to those that haven´t opened the previoues email, it sends it to ALL contacts that got the previous emails, not just the unopens.
I am running self-hosted Mautic 2.16.3, all is running smoothly, sending everything out, no problems anywhere and until recently I have been using just the segment mailings, not campaigns.
Now that I set up my first campaign, Mautic sends out Email 1 as requested. People receive it.
I have it then set up so that if the contacts don´t open Email 1 within 7 days, Mautic should send them Email 1 again.
But instead, Mautic sends Email 1 to ALL contacts in the segment, not just the ones that didn´t open the first time.
This is the campaing:
Can you see any errors or logical mistakes on my part that could be causing this?
Any help would be appreciated
(a. The tagging in the campaign works fine. b. I created the Resend Email 1 command of the campaign after 10 days of sending out the first email.)