Mautic Community Forums

Resending Emails to Unopens

Is there an easy way to send to unopens? This is a fairly standard feature and I am often asked to do it.

Ideally there would be an option, on the creation of an email, to have it automatically go out N days later, with a different subject line, to anyone who didn’t open it (or click a link, which presumably implies they opened it).

I couldn’t find anything in the docs or forum on this, sorry if it’s already there, I am still evaluating mautic.

Magnus

@Magnus H can you elaborate more.

When you send an email, not everyone sees it in their inbox, or maybe they ignore it based on the subject line.

It is therefore efficient to resend the same email a couple of days later, with the same subject line or different.

This is standard practice in email marketing.

Magnus

I would like to know how to do this with Mautic.

I, too, was hoping for an answer to this question.

May I see it to simple, but…

  1. Create a campaign
  2. Segment to send email to
  3. Send email action
  4. Opens email decision
  5. Negative branch: send email action (relative time period of X days)