Cannot access to configuration page

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1

Hello, we have a problem when we access to de configuration page. Then copy the trace of errors in logs Mautic.



Thank you very much for your help!!



[2016-03-11 13:25:03] mautic.NOTICE: PHP Notice: Undefined index: encryption - in file C:xampphtdocsmauticvendorsymfonyformSymfonyComponentFormFormView.php - at line 108 [] []

[2016-03-11 13:25:03] mautic.ERROR: PHP Error: Argument 1 passed to SymfonyBundleFrameworkBundleTemplatingHelperFormHelper::row() must be an instance of SymfonyComponentFormFormView, null given, called in C:xampphtdocsmauticappbundlesEmailBundleViewsFormThemeConfigmonitored_mailboxes_widget.html.php on line 59 and defined - in file C:xampphtdocsmauticvendorsymfonyframework-bundleSymfonyBundleFrameworkBundleTemplatingHelperFormHelper.php - at line 175 [] []

[2016-03-11 13:25:03] mautic.ERROR: PHP Error: Argument 1 passed to SymfonyComponentFormFormRenderer::searchAndRenderBlock() must be an instance of SymfonyComponentFormFormView, null given, called in C:xampphtdocsmauticvendorsymfonyframework-bundleSymfonyBundleFrameworkBundleTemplatingHelperFormHelper.php on line 177 and defined - in file C:xampphtdocsmauticvendorsymfonyformSymfonyComponentFormFormRenderer.php - at line 165 [] []

[2016-03-11 13:25:03] mautic.ERROR: Fatal: Call to a member function isRendered() on a non-object - in file C:xampphtdocsmauticvendorsymfonyformSymfonyComponentFormFormRenderer.php - at line 169 [] []

2

I am having the same issue, Jose. Could you fix it?

3

Hi Jose Ignacio and jmuy

I had the same problem. I think it is a bug of version 2.0.1

I solved it with the following “fix”

Go to: mauticappbundlesEmailBundleViewsFormThemeConfigmonitored_mailboxes_widget.html.php and comment the line 59 <?php //echo $view['form']->row($form['encryption']); ?>

That will make the configuration page work.

Regards,

GV

4

After saving the monitored email, I too am unable to get into the configuration page. I tried the fix above with no luck. Here is the pertinent area of the log. I am on the latest version of Mautic and I am self hosted on Bluehost. I had not other issues until I saved the monitored email config. The config had failed, so I just saved it, thinking I would get back to try it again…

[2016-09-12 19:51:39] mautic.ERROR: Uncaught PHP Exception SymfonyComponentHttpKernelExceptionNotFoundHttpException: “Requested URL not found: /mautic/app/bundles/CoreBundle/Assets/css/fonts/icons/glyphicons-halflings-regular.woff” at /home/rojecub8/public_html/mautic/app/bundles/CoreBundle/Controller/CommonController.php line 430 {“exception”:"[object] (Symfony\Component\HttpKernel\Exception\NotFoundHttpException(code: 0): Requested URL not found: /mautic/app/bundles/CoreBundle/Assets/css/fonts/icons/glyphicons-halflings-regular.woff at /home/rojecub8/public_html/mautic/app/bundles/CoreBundle/Controller/CommonController.php:430)"} []
[2016-09-12 13:51:54] mautic.ERROR: Warning: PHP Startup: Unable to load dynamic library ‘/usr/local/lib/php/extensions/no-debug-non-zts-20131226/intl.so’ - /usr/local/lib/php/extensions/no-debug-non-zts-20131226/intl.so: cannot open shared object file: No such file or directory - in file Unknown - at line 0 [] []
[2016-09-12 13:51:54] mautic.ERROR: Warning: PHP Startup: Unable to load dynamic library ‘/usr/local/lib/php/extensions/no-debug-non-zts-20131226/intl.so’ - /usr/local/lib/php/extensions/no-debug-non-zts-20131226/intl.so: cannot open shared object file: No such file or directory - in file Unknown - at line 0 [] []
[2016-09-12 20:25:14] mautic.ERROR: Warning: PHP Startup: Unable to load dynamic library ‘/usr/local/lib/php/extensions/no-debug-non-zts-20131226/intl.so’ - /usr/local/lib/php/extensions/no-debug-non-zts-20131226/intl.so: cannot open shared object file: No such file or directory - in file Unknown - at line 0 [] []
[2016-09-12 20:26:00] mautic.ERROR: Warning: PHP Startup: Unable to load dynamic library ‘/usr/local/lib/php/extensions/no-debug-non-zts-20131226/intl.so’ - /usr/local/lib/php/extensions/no-debug-non-zts-20131226/intl.so: cannot open shared object file: No such file or directory - in file Unknown - at line 0 [] []
[2016-09-12 21:34:03] mautic.ERROR: Warning: PHP Startup: Unable to load dynamic library ‘/usr/local/lib/php/extensions/no-debug-non-zts-20131226/intl.so’ - /usr/local/lib/php/extensions/no-debug-non-zts-20131226/intl.so: cannot open shared object file: No such file or directory - in file Unknown - at line 0 [] []
[2016-09-12 21:38:47] mautic.ERROR: Deprecation: The alias option of the form.type_extension tag of service “fos_rest.form.extension.csrf_disable” is deprecated since version 2.8 and will be removed in 3.0. Use the extended_type option instead. - in file /home/rojecub8/public_html/mautic/vendor/symfony/framework-bundle/DependencyInjection/Compiler/FormPass.php - at line 67 [] []
[2016-09-12 21:38:53] mautic.ERROR: Uncaught PHP Exception SymfonyComponentHttpKernelExceptionNotFoundHttpException: “Requested URL not found: /mautic/app/bundles/CoreBundle/Assets/css/fonts/icons/glyphicons-halflings-regular.woff” at /home/rojecub8/public_html/mautic/app/bundles/CoreBundle/Controller/CommonController.php line 430 {“exception”:"[object] (Symfony\Component\HttpKernel\Exception\NotFoundHttpException(code: 0): Requested URL not found: /mautic/app/bundles/CoreBundle/Assets/css/fonts/icons/glyphicons-halflings-regular.woff at /home/rojecub8/public_html/mautic/app/bundles/CoreBundle/Controller/CommonController.php:430)"} []

5

Would removing the monitored email data from the database solve this problem? If so, can someone point me in the right place?

6

Bump

7

I really need some help. I have reviewed the forums and this has happened several times, so clearly a bug. Can I at least get back to where I was by cleaning out the database for the monitored email. Please help.

8

Anyone help an old fat guy trying to sell some consulting? Anyone?

9

Solved.

For those that are interested, the settings for the monitored email inbox are not in the database, they are stored in the /your_path/mautic/app/config/local.php file. I zeroed out the data and was able to get to the config page again. I then fixed the email settings and all is happy.

I would like to thank the Mautic development community for all of their help.

10

Hello, we have a problem when we access to de configuration page. Then copy the trace of errors in logs Mautic.

Thank you very much for your help!!

[2016-03-11 13:25:03] mautic.NOTICE: PHP Notice: Undefined index: encryption - in file C:xampphtdocsmauticvendorsymfonyformSymfonyComponentFormFormView.php - at line 108 [] []
[2016-03-11 13:25:03] mautic.ERROR: PHP Error: Argument 1 passed to SymfonyBundleFrameworkBundleTemplatingHelperFormHelper::row() must be an instance of SymfonyComponentFormFormView, null given, called in C:xampphtdocsmauticappbundlesEmailBundleViewsFormThemeConfigmonitored_mailboxes_widget.html.php on line 59 and defined - in file C:xampphtdocsmauticvendorsymfonyframework-bundleSymfonyBundleFrameworkBundleTemplatingHelperFormHelper.php - at line 175 [] []
[2016-03-11 13:25:03] mautic.ERROR: PHP Error: Argument 1 passed to SymfonyComponentFormFormRenderer::searchAndRenderBlock() must be an instance of SymfonyComponentFormFormView, null given, called in C:xampphtdocsmauticvendorsymfonyframework-bundleSymfonyBundleFrameworkBundleTemplatingHelperFormHelper.php on line 177 and defined - in file C:xampphtdocsmauticvendorsymfonyformSymfonyComponentFormFormRenderer.php - at line 165 [] []
[2016-03-11 13:25:03] mautic.ERROR: Fatal: Call to a member function isRendered() on a non-object - in file C:xampphtdocsmauticvendorsymfonyformSymfonyComponentFormFormRenderer.php - at line 169 [] []