Configuration Screen doesnt loading

Your software
My Mautic version is: 4.4.10
My PHP version is: 8.0.30
My Database type and version is: 5.7.43

Your problem
My problem is: I can no go to mautic configuration page.
When i go to configuration menu → configuration the mautic configuration page doesnt loads.
All other configuration menu option working fine.

These errors are showing in the log:

2023-10-23 12:52:27] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\ConnectionLost: “An exception occurred while executing ‘SELECT p0_.id AS id_0, p0_.name AS name_1, p0_.is_published AS is_published_2, p0_.supported_features AS supported_features_3, p0_.api_keys AS api_keys_4, p0_.feature_settings AS feature_settings_5, p0_.plugin_id AS plugin_id_6 FROM plugin_integration_settings p0_ INNER JOIN plugins p1_ ON p0_.plugin_id = p1_.id’: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away” at /home/aainfoco/public_html/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 115 {“exception”:“[object] (Doctrine\DBAL\Exception\ConnectionLost(code: 0): An exception occurred while executing ‘SELECT p0_.id AS id_0, p0_.name AS name_1, p0_.is_published AS is_published_2, p0_.supported_features AS supported_features_3, p0_.api_keys AS api_keys_4, p0_.feature_settings AS feature_settings_5, p0_.plugin_id AS plugin_id_6 FROM plugin_integration_settings p0_ INNER JOIN plugins p1_ ON p0_.plugin_id = p1_.id’:\n\nSQLSTATE[HY000]: General error: 2006 MySQL server has gone away at /home/aainfoco/public_html/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:115, Doctrine\DBAL\Driver\PDO\Exception(code: HY000): SQLSTATE[HY000]: General error: 2006 MySQL server has gone away at /home/aainfoco/public_html/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDO/Exception.php:18, PDOException(code: HY000): SQLSTATE[HY000]: General error: 2006 MySQL server has gone away at /home/aainfoco/public_html/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.php:141)”} {“hostname”:“server.vipreseller20ssd.com”,“pid”:1363991}
[2023-10-23 12:52:27] mautic.NOTICE: PHP Notice - Unknown: [CLOSED] IMAP connection broken (server response) (errflg=2) - in file Unknown - at line 0 {“hostname”:“server.vipreseller20ssd.com”,“pid”:1363991}
[2023-10-23 12:52:27] mautic.NOTICE: PHP Notice - Unknown: [CLOSED] IMAP connection broken (server response) (errflg=2) - in file Unknown - at line 0 {“hostname”:“server.vipreseller20ssd.com”,“pid”:1363991}
[2023-10-23 12:52:27] mautic.NOTICE: PHP Notice - Unknown: [CLOSED] IMAP connection broken (server response) (errflg=2) - in file Unknown - at line 0 {“hostname”:“server.vipreseller20ssd.com”,“pid”:1363991}

Steps I have tried to fix the problem:
by log, i think the error is on IMAP mail function, i dont know how to change the imap configuration whithout access to this configuration page.

i have changed the local.php file and removed the email account data so config screen loads.
after input email data mautic crash and no loads the configuration screen again.
the problem seens on ssl/tls certificate configuration.
any body help me?

Solved.
the problen is on TSL protocol. Using SSL works fine

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