I am trying to figure out Dynamic Content. I seem to be having an issue, which might be my own fault.
I want to show a piece of dynamic content only if the user doesn’t have an email address.
My decision tree, pictured below, is Segment > Request Dynamic Content:Default is just some Hello World Text > Condition:Email is empty > Action:Push Focus Item to collect email.
The problem: a test contact has a valid email address, but still gets served the “Collect Email Focus Item”.
I’m assuming that I am doing something wrong, but I don’t know what…