Email - all recipients get default email even though variant filter is set correctly

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1

Your software
My Mautic version is: v3.1.2
My PHP version is: 7.3.25

Your problem
My problem is: email with dynamic content block that has 1 variant gets sent and all recipients get default content only even though some should get the variant content. Rule for the variant is ‘Marketing Details’ contains ‘eCommerce’

image
image714×187 6.81 KB
. I have verified in Mautic that the contact has the correct value in Marketing Details field image

These errors are showing in the log: none

Steps I have tried to fix the problem: remove filter on variant, add it back, apply, close and save.

2

This has been solved by switching operator to regex.

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