Event reminders

Your software
My Mautic version is: 4.4.3
My PHP version is: 7.4
My Database type and version is: MariaDB 10.3

Your problem

I’m looking for ideas on how I could implement reminder emails to users. Here’s what I’m designing for. User registers appointment on website, send confirmation emails immediately and reminder emails 1 day and 1 hour before the appointment.

I’m thinking of have custom item - appointment associated with user and appointment has appointment time. Is there a way to access current date or time when comparing values in this prompt in campaign builder? Any other suggestions to achieve the same goal would be great. Thanks!

Seems like this can be done by using date custom field on contact and “date” operator. But date operator is not available for date fields in custom item.

I assume by custom item you mean a custom field?

When you set up your custom field did you set it as a date field?

I can’t see any other reason why the date operator would not apply to a custom field that is date formatted.

Thanks for looking into this Rob. I forgot to mention I’m using custom objects plugin.

And here’s what my custom object looks like -