externallink not available

Product Support
1

I’ve seen a few references to the use of externallink tokens in Email Builder. (eg. such as here https://www.mautic.org/community/index.php/297-tracking-not-picking-up-page-hit/0)



The suggestion seems to be that under the list of landing pages on the right in Email Builder, will be an External Link token you can drag into your email. On mine, however, it’s not there. The Landing Page list is there, but under that is Assets and then that’s it.



I tried putting it into the email HTML manually, but it seems to get stripped out so that what is delivered in the email is just My Link Text.



I’m running 1.2.2 self hosted. Any trick to making this External Link token show up?



Cheers

Malcolm

2

Ah, fantastic. I’ll try that out tomorrow. Cheers.

3

I’ve seen a few references to the use of externallink tokens in Email Builder. (eg. such as here https://www.mautic.org/community/index.php/297-tracking-not-picking-up-page-hit/0)

The suggestion seems to be that under the list of landing pages on the right in Email Builder, will be an External Link token you can drag into your email. On mine, however, it’s not there. The Landing Page list is there, but under that is Assets and then that’s it.

I tried putting it into the email HTML manually, but it seems to get stripped out so that what is delivered in the email is just My Link Text.

I’m running 1.2.2 self hosted. Any trick to making this External Link token show up?

Cheers
Malcolm

4

I think Mautic can automatically find and replace the external links for the tracking URLs. Normal HTML link should be just fine. Something like:

<a href="http://example.com">example</a>
5

I found following text in the post https://www.mautic.org/community/index.php/1219-campaign-email-url-clicks-are-not-tracked :

[quote]https://www.mautic.org/community/index.php/414-1-1-0-released/0

Having to remember to use the {externallink} token to generate trackable links is of the past. All links are now automatically converted into trackable links and click stats are displayed in the emails’ details.

https://github.com/mautic/mautic/releases/tag/1.1.0
#505 All links in an email are converted and tracked rather than just the {externallink} token which is now deprecated[/quote]