Mautic Community Forums

How do I send email to leads that did not open my email

Hi there please I need to know how to send emails to leads in my segment that did not open a particular email.

I want to send the same email but change the headlines they key here is I do not want to send it to the leads that opened the email already.

is this possible in mautic? if yes please how do I go about it. Thanks

Hi there please I need to know how to send emails to leads in my segment that did not open a particular email.
I want to send the same email but change the headlines they key here is I do not want to send it to the leads that opened the email already.
is this possible in mautic? if yes please how do I go about it. Thanks

You can create a new segment.
In segments there is an option in filters “Email Read” include or exclude. Then you can select the email

Or in campaign create one action “Open email” if not send a new one.