Hello, recently we are testing the Mautic against Hubspot and my first impressions is that Mautic is a great tool.
I am a bit confuse about some funcionalities and be very grateful if someone could explain.
Mautic has a progressive profiling behavior. But, i do not understand exactly how the concept, which is different from hubspot.
Let me explain with a use case:
- I have a Form with progressive fields for an content offer (ebook).
- When submit, the lead is redirected to a thank you page to download the offer.
- A follow up email or a campaign is triggered.
Looks great, but… the lead downloaded the offer and why it would be back to download it again?. So i am not getting more info progressively with this form.
For now It is not posible to use the same form again for a second offer like a whitepaper or infographic, for exemple. Because it redirect to the ebook download thank you page and send the follow up email of the ebook.
I cannot change the successful submit action when embed the for in another page, and cannot test if the form was subbmited on Page A or Page B (another offer) to deliver the correct follow up.
What a use of a progresive profiling form if i cannot use it again? Can somebody explain with a use case, maybe i should not compare it to the Hubspot approach.
Thanks in advance.