All the work I’ve done in the past with progressive profiling works like this:
- Visitor enters some details into form and hits submit.
2a. Visitor gets notification that submit has been successful and
2b. form is NOT cleared (i.e. the entered details remain)
- New fields are displayed.
- If user leaves the site and then returns later, the form is displayed in the state as per #3 above.
- All details from #1 above are pre-populated into the form so the visitor doesn’t have to re-enter.
Steps #2b and #5 doesn’t seem to be working.
Any thoughts on this from the Mautic Maestros??