Mail not sent

Product Support
1

Good morning,

I apologize for my English.

I’ve created a test campaign using a list with only one contact. I’ve created all the flush, but the mail does not start. I use SMTP as a system to send mail.

SMTP connection and mail sending tests, it works, but in the campaign does not work.

Can you help me?

Thank you

2

Good morning,
I apologize for my English.
I’ve created a test campaign using a list with only one contact. I’ve created all the flush, but the mail does not start. I use SMTP as a system to send mail.
SMTP connection and mail sending tests, it works, but in the campaign does not work.
Can you help me?
Thank you

3

hi @valvasori : You have configured the Cron-Jobs according to this: https://mautic.org/docs/en/setup/cron_jobs.html ?

4

Try clear cache by rm -rf app/cache/* and check again. Mautic got problem with caching.

5

Empty cache and Cron jobs configured…nothing, does not work!

Any idea?

6

If I understand the question, I chose SMTP