Mautic Community Forums

Mautic doesn't send campaigns when triggered.

I can see the leads being updated and segmented. But it won’t send the emails.



If you send an email directly as an action on a form signup, it works. It even works when you send test emails. but campaign emails based on triggers just won’t go.



I think the problem was in

Code:
mautic:campaigns:trigger

I made sure the cron jobs are all set up correctly, according to the latest standards.

Here's the error it gives me for the campaigns:trigger cron job:
Code:
/usr/local/cpanel/3rdparty/bin/php: error while loading shared libraries: libmysqlclient.so.16: cannot open shared object file: No such file or directory

What do you think I should do?

I can see the leads being updated and segmented. But it won’t send the emails.

If you send an email directly as an action on a form signup, it works. It even works when you send test emails. but campaign emails based on triggers just won’t go.

I think the problem was in mautic:campaigns:trigger

I made sure the cron jobs are all set up correctly, according to the latest standards.

Here’s the error it gives me for the campaigns:trigger cron job:

/usr/local/cpanel/3rdparty/bin/php: error while loading shared libraries: libmysqlclient.so.16: cannot open shared object file: No such file or directory

What do you think I should do?