I send email but not read email
There can be many reasons for this. Just a few ideas from the top of my head:
- depending on the email client the opening/reading of the mail isn’t reported when no images are being shown (blocked images means also blocked tracking pixels)
- firewalls block stuff (doesn’t happen too often and when mostly with corporate recipients)
- on the other hand Apple skews towards too high read counts if one uses the privacy protections from Apple.
- a clicked link would in addition also ensure that the email is being counted as read (when images not being shown)
Are you sure that tracking images are being shown?
ps.: There might be additional reasons that others could chime in.
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