System Info page won't load, possibly related to import

Product Support
1

Hello,

I have a new Mautic installation and I had tested most of the basic pieces. Last thing I did was to import contact (about 120 rows and 6 columns), and it went fine. Then I tried about 1500 rows of similar data, and it hung about half way through (“do not leave this page…”).



I finally had to cancel and then tried to check my logs, but the System Info page is now throwing a 500 Internal Server error.



Unfortunately I’m not very technical adept here…Any suggestions?



Thanks.

2

Hello,
I have a new Mautic installation and I had tested most of the basic pieces. Last thing I did was to import contact (about 120 rows and 6 columns), and it went fine. Then I tried about 1500 rows of similar data, and it hung about half way through (“do not leave this page…”).

I finally had to cancel and then tried to check my logs, but the System Info page is now throwing a 500 Internal Server error.

Unfortunately I’m not very technical adept here…Any suggestions?

Thanks.