Unsubscribe link isn't showing up in the emails! How do I fix that?

Product Support
1

I just sent out my first campaign to thousands of people and to my horror there is no unsubscribe link at the bottom of the emails!! Just the code: {unsubscribe_text}
https://imgur.com/a/lPSFU

What could be wrong?

I looked in the settings and this is what I see for unsubscribe setting
Unsub settings

This was my biggest fear and it came true! I feel like I tested all this to death but you can’t see everything in the tests …user names etc, don’t come through.

Any help on fixing this much appreciated. Thanks in advance

2

Sorry, This is the image of the unsubscribe settings:
Unsub Settings
It didn’t come through above and I can’t seem to edit my post

3

ok, I think I figured it out. One of these switches was set to ‘Yes’
I switched them all to ‘No’ and the unsubscribe link is now clickable again

Unsubscribe settings

4

I am having this same problem, but I did not have any of those toggles switched on… it’s just not providing a link. Any others seeing this? I am using on-prem private hosted instance.