Hi everyone,
I want to share an idea around improving how tasks, notes, and CRM updates are captured in Bitrix24, especially in fast-moving sales and marketing workflows.
Problem
Many tasks, follow-ups, and notes are discussed verbally during calls, meetings, or internal discussions, but they’re often added to Bitrix24 later. This can lead to delays, missed context, or incomplete records, particularly for teams managing multiple conversations and pipelines.
Idea / Proposal
Enable voice-based tasks and record updates via integrations with voice assistants like Gennie, so users can speak updates naturally and sync them with Bitrix24.
Example use cases:
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Creating tasks in Bitrix24 using voice
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Adding notes to leads, deals, or contacts hands-free
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Logging call summaries immediately after conversations
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Capturing follow-ups without switching tools
Bitrix24 would remain the system of record, while voice acts as an optional input layer to reduce manual data entry and context switching.
Why this could be useful
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Faster task and note capture
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Better data accuracy and CRM hygiene
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Improved productivity for sales and marketing teams
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More natural workflows during calls and meetings
I’d be interested to hear from the community:
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Where does manual entry slow you down most in Bitrix24?
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Would voice-based input be helpful in your daily workflows?
Looking forward to your thoughts and feedback.