Can't create an email

Product Support
1

Hi

I am trying to create a test email with Mautic. I fill out all of the required fields and then click “Apply”.

At this point all of the “Builder”, “Cancel”, Save & Close" and “Apply” buttons become greyed out. If I open up console there is the following error:

Code:
libraries.js?v4f8fe8c0:670 POST https://www.mywebsite.com/mautic/s/emails/new?mauticUserLastActive=1&mauticLastNotificationId= 404 (Article not found)

Now I can't use any of the buttons so I navigate back to "Emails" using the main menu and there are no emails saved.

In addition to this, when I am creating an email if I click the "Auto Generate" button on the plain text email it just hangs and I get the following error in console:
Code:
POST https://www.mywebsite.com/mautic/s/ajax?action=email:generatePlaintText&mauticUserLastActive=1&mauticLastNotificationId= 404 (Article not found)
2

Hi
I am trying to create a test email with Mautic. I fill out all of the required fields and then click “Apply”.
At this point all of the “Builder”, “Cancel”, Save & Close" and “Apply” buttons become greyed out. If I open up console there is the following error:

libraries.js?v4f8fe8c0:670 POST https://www.mywebsite.com/mautic/s/emails/new?mauticUserLastActive=1&mauticLastNotificationId= 404 (Article not found)

Now I can’t use any of the buttons so I navigate back to “Emails” using the main menu and there are no emails saved.

In addition to this, when I am creating an email if I click the “Auto Generate” button on the plain text email it just hangs and I get the following error in console:

POST https://www.mywebsite.com/mautic/s/ajax?action=email:generatePlaintText&mauticUserLastActive=1&mauticLastNotificationId= 404 (Article not found)
3

Bettondesign, did you get a solution? I’m having something similar, rendering Mautic utterly useless.

4

I am just like I do not know if it’s something related to crobs?

5

A post was split to a new topic: Problems saving emails with word ‘select’ in the content