Product Support

Topic	Replies	Views	Activity
Cron Jobs Not Working, False PHP Warning? Product Support	11	192	February 4, 2025
Duplicate Emails Being Sent to Leads (Same Email Sent 3–4 Times Instantly) Product Support campaigns , email , cron-jobs	11	175	November 27, 2025
API not sending emails to existing contacts Mautic 6 Install/Upgrade Support	10	173	July 7, 2025
Users avatar broken, not showing Mautic 6 Install/Upgrade Support	9	159	December 6, 2025
Mautic E-Mail Spool Queue: How to prevent it from filling the whole disk? Product Support	9	157	February 4, 2026
How do I correctly delay the execution of a campaign action in a plugin? Product Support	10	142	February 12, 2025
National chars substituted with junk chars Product Support	10	121	July 23, 2025
The receiver "doctrine" does not exist Mautic 5 Install/Upgrade Support	9	125	April 24, 2025
Form_results_1_subscribe doesn't exist Mautic 5 Install/Upgrade Support	10	112	April 12, 2025
Mautic API creates lead entity with NULL values Mautic 5 Install/Upgrade Support	9	109	April 9, 2025
Problem with Focus Item (Modal - Popup) on Mobile - is not fully loaded Mautic 5 Install/Upgrade Support	9	94	March 17, 2025
Tutorial: send whatsapp template messages using mautic webhook without third party services Product Support	6	2638	November 10, 2024
Mautic 5 release schedule Mautic 5 Install/Upgrade Support mautic-5	0	1189	October 2, 2023
Slow segment updates? Try this Product Support	1	801	November 4, 2022
Mautic 3 Status Thread Mautic 3 - Install/Upgrade Support This thread will be used by the Product Team to provide updates and information. Integrations HubSpot users should wait for the 3.0.2 release due to some bugs with the integration being tracked in #8814 and #8815 We j…	0	2568	June 12, 2020
Slow loading Mautic after login and configuration tab with possible solution Product Support	0	1210	November 24, 2021
How do you configure Mautic for multiple emails to the same domain Product Support	1	4391	June 24, 2020
We need some clear composer update instructions Mautic 4 Install/Upgrade Support	0	483	February 26, 2023
Was unable to update to 4.0, here's what finally worked for me Mautic 4 Install/Upgrade Support	2	1395	January 14, 2022
Custom return path (bounce) address VS Monitored Inbox Settings Product Support	2	1170	September 18, 2024
Soft bounce goes to lead_donotcontact Product Support	1	774	April 1, 2021
When try to clear cache from command line > PHP Fatal error: Allowed memory size of 134217728 bytes exhausted Product Support	3	2557	December 3, 2024
Contact field tokens in subject line Product Support	0	283	April 13, 2021
Cron Jobs - what's the difference? Product Support	4	6611	January 28, 2020
One installation, few domain and websites Product Support	8	4697	May 6, 2020
Save form causes 500 internal server error Product Support mautic-4	3	3398	December 9, 2021
How to manually "Unsubscribe" email contacts & remove "Do Not Contact" status from contact? Product Support	3	5492	September 23, 2019
Thanks for improving the e-Mail builder Mautic 5 Install/Upgrade Support	0	109	April 19, 2024
Working NGINX Configuration for Mautic 4 on Plesk Product Support mautic-4	0	1059	September 22, 2022
Pre-populate a form field value on generate.js rendered Forms Product Support discussion , development	0	968	September 4, 2020
mautic.ERROR: [MAIL ERROR] Expected response code 354 but got code "503" Product Support	6	11424	July 31, 2023
How can I create a clickable button that works in outlook as well? Product Support	1	3576	September 25, 2019
Site is offline Product Support	5	11519	March 26, 2016
Mautic does not support PHP version 8.1.7 Mautic 4 Install/Upgrade Support	4	3876	January 29, 2024
Request for Mautic 7 Upgrade Procedure and Troubleshooting Guidance Product Support	0	147	November 22, 2025
Should doctrine:migration:migrate and doctrine:schema:update --force ever be run manually? Product Support discussion , education	6	9333	January 2, 2024
Managing contacts with multiple email addresses Product Support	0	762	February 13, 2020
Campaign webhooks are using application/x-www-form.urlencoded instead of application/json Product Support	0	758	November 26, 2019
Changing User Profile Photo Product Support	2	2384	February 13, 2020
Twilio International Phone Format Problem + Thrive Leads Integration Issue + Professional Horizontal Optin Form Style ... I show you how to solve all of these issues with simple solution - I am no coder or webdev :D Product Support community	6	1541	July 11, 2021
"We recommend upgrading by using the CLI" - where it is? Mautic 3 - Install/Upgrade Support	2	702	October 31, 2020
How to do a Composer update from Mautic 4.4.9 to Mautic 4.4.10 Mautic 4 Install/Upgrade Support	7	1351	September 20, 2023
Postmark Server defaults to Transactional Stream Product Support discussion	2	661	January 29, 2024
New installation of Mautic redirects to File Not Found - 404 Product Support	6	7466	December 9, 2023
Campaign actions stuck at pending Product Support	4	1552	June 9, 2021
Bounce management Product Support	0	615	January 26, 2018
You have the power to get Mautic 5 launched soon🚀 Mautic 5 Install/Upgrade Support community , volunteer , opportunity , mautic-5	4	866	January 10, 2024
Mautic 3. Can not login for first time Mautic 3 - Install/Upgrade Support	6	3799	December 26, 2020
Mautic 3.0.0. datefields don't have a popup calendar anymore Mautic 3 - Install/Upgrade Support	2	574	June 26, 2020
Gmail Suite account as SMTP mail sender Mautic 4 Install/Upgrade Support	5	4019	June 6, 2024

Cron Jobs Not Working, False PHP Warning?

Product Support

11

192

February 4, 2025

Duplicate Emails Being Sent to Leads (Same Email Sent 3–4 Times Instantly)

Product Support

campaigns , email , cron-jobs

11

175

November 27, 2025

API not sending emails to existing contacts

Mautic 6 Install/Upgrade Support

10

173

July 7, 2025

Users avatar broken, not showing

Mautic 6 Install/Upgrade Support

9

159

December 6, 2025

Mautic E-Mail Spool Queue: How to prevent it from filling the whole disk?

Product Support

9

157

February 4, 2026

How do I correctly delay the execution of a campaign action in a plugin?

Product Support

10

142

February 12, 2025

National chars substituted with junk chars

Product Support

10

121

July 23, 2025

The receiver "doctrine" does not exist

Mautic 5 Install/Upgrade Support

9

125

April 24, 2025

Form_results_1_subscribe doesn't exist

Mautic 5 Install/Upgrade Support

10

112

April 12, 2025

Mautic API creates lead entity with NULL values

Mautic 5 Install/Upgrade Support

9

109

April 9, 2025

Problem with Focus Item (Modal - Popup) on Mobile - is not fully loaded

Mautic 5 Install/Upgrade Support

9

94

March 17, 2025

Tutorial: send whatsapp template messages using mautic webhook without third party services

Product Support

6

2638

November 10, 2024

Mautic 5 release schedule

Mautic 5 Install/Upgrade Support

mautic-5

0

1189

October 2, 2023

Slow segment updates? Try this

Product Support

1

801

November 4, 2022

Mautic 3 Status Thread

Mautic 3 - Install/Upgrade Support

This thread will be used by the Product Team to provide updates and information. Integrations HubSpot users should wait for the 3.0.2 release due to some bugs with the integration being tracked in #8814 and #8815 We j…

0

2568

June 12, 2020

Slow loading Mautic after login and configuration tab with possible solution

Product Support